Payment Terms and Conditions

When you retain Student Loan Exchange and elect to pay your installment agreement by way of ACH, you affirmatively state the following:

I understand that this authorization will remain in effect until the debt is fully discharged or I cancel it in writing which ever comes first, and I agree to notify the business in writing of any changes in my account information or termination of this authorization at least 15 days prior to the next billing date. I acknowledge that any changes I make to my account information will be considered written notice of change and will constitute authorization to charge the new account in place of the account identified on this form. If the above noted payment date falls on a weekend or holiday, I understand that the payment may be executed on the next business day.  I understand that because this is an electronic transaction, these funds may be withdrawn from my account as soon as the above noted periodic transaction dates. In the case of an ACH Transaction being rejected for Non Sufficient Funds (NSF) I understand that Student Loan Exchange may at its discretion attempt to process the charge again within 30 days, and agree to an additional $12 charge for each attempt returned NSF which will be initiated as a separate transaction from the authorized recurring payment. I acknowledge that the origination of ACH transactions to my account must comply with the provisions of U.S. law.  I will not dispute the company’s recurring billing with my bank so long as the transaction corresponds to the terms indicated in this agreement.

Student Loan Exchange

Refund Policy

We maintain a 100% satisfaction guarantee. If you are dissatisfied with your service, we will refund you 100% of the fees paid. If you have any questions about the information listed above please contact us at (888) 316-3902 or via email: processing@studentloanexchange.org